Tips to Getting Your FrontierVille Game Running Smoother

First, If you do not have an antivirus program you may have a virus. I recommend downloading a free program called Microsoft Security Essentials and running a scan. The full scan may take hours. The quick scan takes 15 minutes. Just do a Google search for it. https://jermainelifes.blogspot.com/2019/02/tips-to-getting-your-frontierville-game.html

The best browser to run FrontierVille on is Google Chrome. If you do not have this browser, download it from the Google site.

Next, download "CCleaner". This program helps you clean your registry and it also cleans out cookies, history and other things cluttering up your computer. Use both the "cleaner" and the "registry".

Then defragment your hard drive. You should find this in the control panel of your computer. You can also access it from CCleaner. This process may take up to 2 hours.

Finally, Disable all unnecessary programs from your start-up menu. There is an easy way to do this from CCleaner under "tools". Make sure that you only disable them, do not delete them.

If this doesn't work, there might be some internal game errors. To check, go ahead and try to get a live chat with Zynga.

Many people think there is a magic link you can use to get a live chat with Zynga. You may have seen these links floating around some of the FrontierVille fan groups to which you belong. They look like this:

These links do not work! Sure, they may take you to a live chat session, but if a representative tries to fix something on your homestead or gift you items for your game, they will say, " Sorry, we can't help you because you are on a different UID (user identification) than the one you used to access chat with." https://jermainelifes.blogspot.com/2019/02/3-simple-tips-to-make-family-time-good.html

These links are URLs that someone else copied from their address bar when they accessed chat. They are for one time use by that user only. When you get a live chat, the URL in your address bar will be completely different.

So how do I get a live chat?

It's simple. Scroll down to the bottom of your game screen while playing until you see blue links. Click on the one that says support. You must access it this way the first time you go there. You can bookmark the support page (which will be for your own UID) at that point.

After clicking on support, you will be taken to the Zynga Pioneer Trail Support page. If a representative is available, you will see a box that says there are experts available.

If you do not see this box, it means that no representatives are currently available. You'll have to keep trying back. The best times to reach a live chat are late in the evening and early in the morning.
It is currently debatable that Live Chat is only available to players who have purchased at least $10 for items in any of Zynga's games.

This information has been given by many Zynga Customer Service Representatives and even by representatives, over the phone, who work in the billing department. However, there have also been representatives who claim this is not true. https://jermainelifes.blogspot.com

Are there other ways to contact Zynga?

If you prefer not to wait until you are able to get a live chat, you can also contact Zynga via E-mail. Once you're on the Pioneer Trail support page, click on one of their articles. Look in the upper-right corner and you'll see a link that says email us.

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